Privacy Policy for Falkor Consulting

By using our website, you consent to the practices described in this policy.

Falkor Consulting LLC is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, interact with our services, or otherwise engage with our company.

We may collect the following types of information:

a. Personal Information When you contact us, request a consultation, sign up for a newsletter, or fill out forms, we may collect:

• Name
• Email address
• Phone number
• Company/Practice name
• Job title
• Any other information you voluntarily provide

b. Automatically Collected Information When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Operating system
• Pages viewed and time spent
• Referring website
• Cookies and tracking technologies (see Section 7)

We use the information we collect for purposes including:

• Responding to inquiries and scheduling consultations
• Providing and improving our services
• Sending newsletters and communications (you can opt out)
• Complying with legal obligations
• Analyzing site usage to improve performance and user experience

We do not sell, rent, or trade your personal information. Data collected is used solely for Falkor Consulting LLC’s business purposes, including providing requested services, responding to inquiries, and improving our operations.

• Business Use Only: Information you provide (including mobile opt-in information) is used exclusively to deliver the services you request and to communicate with you. It is not shared outside Falkor Consulting LLC for any other purpose.
• No External Transfers: We do not transfer consumer data to any external organizations under any circumstances. This includes service providers, or any third parties.
• Legal Requirements: The only exception is if disclosure is required by law, legal process, or to protect our rights, safety, or property.
• SMS Data: Mobile opt-in information is used solely for providing account-related notifications and customer care messages. It is never shared with third parties.

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the Internet is 100% secure.

Data Protection Measures: We implement strict access controls, encryption, and regular audits to prevent unauthorized sharing of your data.

As a consulting firm, we may receive access to Protected Health Information (PHI) as defined under HIPAA. When applicable, we follow HIPAA compliance standards and enter into Business Associate Agreements (BAAs) as required.

We do not request PHI via this website. Please do not submit medical or patient information through web forms.

Falkor Consulting LLC respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. The information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.
• Data Usage: We use your data solely for sending messages regarding customer support and conversational messaging. 
• Data Security: We protect your data with secure storage measures to prevent unauthorized access.
• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.
• MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.
• Messages are recurring, and message frequency varies.
• Contact Falkor Consulting LLC at +18336363631 or contact@falkorconsulting.com for HELP or to STOP receiving messages.
• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or CANCEL to contact@falkorconsulting.com or +18336363631. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.
• You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.
• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Falkor Consulting LLC will not sell, rent, or share the collected mobile numbers.
• All sharing mentioned in this policy excludes mobile opt-in and consent; opt-in information is never shared with anyone for any purpose.

Our website may use cookies and similar tracking technologies to:

• Improve site functionality and performance
• Understand visitor behavior
• Deliver relevant content and ads (if applicable)

You can control cookie settings through your browser.

Our website may contain links to external websites. We are not responsible for the privacy practices or content of such sites.

Our services are not intended for individuals under the age of 13. We do not knowingly collect information from children.

Depending on your location, you may have rights under data protection laws, including:

• Access to the information we hold about you
• Request correction or deletion of your information
• Object to or restrict certain processing
• Withdraw consent at any time

To exercise your rights, please contact us using the information in Section 11.

If you have any questions or wish to contact us regarding your information or our SMS messages, please email us at contact@falkorconsulting.com or call (833) 636-3631 and (727) 443-4333. 

Contact Form: Available at https://falkorconsulting.com/contact-us

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated effective date.